In this episode of the Business Spotlight Podcast, Sachin Agrawal (CEO, Tarika Group), joins host Steve Chiama to discuss his journey building a Managed IT Services company from client referrals into a business serving clients across the US and international markets. What began as a handful of trusted relationships gradually evolved into a full-fledged Managed IT Services organization, shaped as much by hard lessons as by strategic decisions.
The conversation covers AI adoption, cybersecurity, hiring for character, and leadership, while also touching on the discipline required to say no to the wrong opportunities and stay focused on long-term value. Sachin reflects candidly on delegation, building a leadership team he can rely on, and the mindset shift required to move from doing everything himself to empowering others. At its core, the discussion reinforces why long-term client trust remains the foundation of sustainable business growth in an industry defined by constant change.